Online travel bookings on the increase at Peermont
11 May 2012
There is little doubt that global online travel bookings are on the rise as during 2012 it is projected that 98.3 million bookings will be made on the Internet. Online booking rends at Peermont reflect this growth with over 30% of the group’s accommodation bookings now being generated through the group’s new proprietary online booking applications and systems.
The applications which link directly with the group’s Central Reservations System provide a live, realtime interface for the user ensuring the transaction is quick and convenient for booking agents andvisitors wanting to secure accommodation at any of the group’s 16 different hotels in South Africa and Botswana.
“The landscape of travel is evolving all the time and consumers and travel operators require state-oftheart online applications and solutions. Access in real time to best value propositions is what ourapplications and systems provide as well as the ability to book, modify or cancel reservations online.The system integrates all our accommodation offerings providing visitors and operators with fast andeasy access to our hotels,” says Imtiaz Amod, Peermont Reservations Manager.
There are three different online booking options to meet the needs of different sectors of the travelindustry. The Peermont Online Business Partner Programme serves tour operators, travel agentsand corporate travel planners by providing real-time online access to negotiated rates and is availablefor free on request to qualified travel partners. Popular features and recent enhancements to theprogramme have ensured that booking and administration is easier, especially for tour operators. Handy improvements include the system’s capacity to handle multiple bookings as well as a weatherwidget, a currency converter and flexible billing options. Tour operators not only have access to theirnegotiated rates online, they save an additional 5% when they book online. Peermont is committed tocontinual improvement in their online services for business partners, and enhanced reportingfunctions and group booking tools are currently in development, for release later this year.
PeermontConnect is an interface with Peermont Central Reservations designed for travelaggregators with their own web sites, and is free upon request while the ResBooker is available forthe general public on www.peermont.com and all resort and hotel websites, including Facebook.
Currently operating 14 properties, nine in South Africa and five in Botswana and offering well over aone thousand five hundred hotel rooms, three thousand plus slot machines and nearly 150 gaming tables Peermont is renowned for providing visitors from all over the world with a wide variety ofchoice. The resorts boast hotels, casinos, convention centres, retail outlets, restaurants, bars, andsport and entertainment facilities. With incredible attention to detail coupled with exceptional service,a variety of accommodation options, world-class gaming facilities and the very best cuisine andentertainment.
“The group continues to develop on-line booking applications based on customer feedback from all ofour market segments,” says Amod. “The Peermont accommodation booking facility has made travel planning easier for the regular traveller and is on its way to become a one-stop shop providing complete travel solutions for agents and visitors alike. We hope that operators will enjoy the pleasure of seamless booking of hotels across the group with this advanced online system.