Contact Crown Key
Online Central Reservations
Here you can view your point balance, download your most recent statement, make a booking, modify or cancel a booking and redeem Crown Key Points to pay for a booking.
Central Reservations Call Centre
Peermont Central Reservations Call Centre is on hand to provide member services to Crown Key members, and is open Monday to Friday, 08h00 to 17h00 GMT+2, except on South African public holidays.
For any Crown Key booking or query, call 0860 777 900 (from SA) or +27 (0)11 928-1928.
Alternatively, email your query to the appropriate email address.
· For hotel reservations and point redemptions, email firstname.lastname@example.org
· For point balances and queries, and to update your details, email email@example.com
· For general queries and information about enrolment and benefits, email firstname.lastname@example.org